Are your buildings waterproof?

No, our buildings are not waterproof. You will need to apply an oil-based sealer yourself to make your building waterproof. We do take measures ourselves to prevent water from entering (e.g. with roofing felt, silicon beading and facias). Also, our timber is tanalised, which makes it resistant to damp and mould. However, this does not mean our buildings are completely waterproof. So, we highly recommend that you invest in waterproofing treatment, especially if there will be electrical appliances inside your garden building.

Buildings
Will my quote include VAT?

 We include VAT in all our quotes; there are no hidden costs. What you see is what you pay.

Payment
Does a garden room add value to your property?

Adding a garden room to your property could increase its value by 5%-15%.

Buildings
Can you fit solar panels to my garden room?

Unfortunately, we do not offer solar panels for our buildings.

Buildings
Can you attach a Garden Room to the side of my house?

Unfortunately, not. We require at least 1ft of access around the building not only for construction purposes but to help maintain proper ventilation to the building and for ease of regular maintenance.

Buildings
Can I put a hot tub/sauna in my garden room?

Sadly not, as the building has a timber frame the moisture in the air could affect your framework. We would be able to add a combination section to a building for your hot tub.

Buildings
Can I install a log burner?

Sadly not, as the building has a timber frame this could affect your framework.

Buildings
Can I have underfloor heating?

Unfortunately, we do not offer underfloor heating in our buildings.

Buildings
Can I add dividing walls to my rooms?

We’re able to add a partition running from front to back in all of our buildings.

Buildings
Can I add a skylight?

Unfortunately, we do not offer skylights in our buildings.

Buildings
Do you deliver on Weekends?

We only deliver Monday to Friday.

Delivery
When will I get my delivery date?

Your delivery date will be given on your order documents on your confirmation of order email.

Delivery
How long will a building take to build?

Depending on your building choice, a build can take anywhere from 1 to 3 days

Buildings
Where do you deliver?

We deliver to most parts of England and Wales, but unfortunately, we don’t deliver to Scotland or Ireland.

Please contact one of our team members to find out if we can deliver to your location.

Delivery
What is the lifespan of your buildings?

All our buildings have a long lifespan thanks to the tanalisation of our timber.

Tanalisation is a process where we impregnate the wood with a preservative called Tanalith E. This increases the lifespan of the timber by making it resistant to fungus, insects and rot.

However, we strongly recommend that you apply an oil-based sealer yourself to make your building fully waterproof and to help with the lifespan of the building.

Buildings
I want something slightly different to your models, can you do this?

Yes – we offer a fully bespoke service. If you have specific requirements, then please email us with a sketch detailing what you require. We will then provide you with a quote for this.

Buildings
What buildings do you sell?

We sell sheds, summerhouses, workshops, garages, log cabins, stables, dog runs and more. We handmake all our buildings ourselves from the finest quality redwood timber. All buildings can be customised to your specifications.

Buildings
When do I pay for my order?

You can pay in full when making your order, or you can place a 25% deposit and pay the remaining balance, which is due 14 days before the delivery date.

Payment
Do I need to pay a deposit?

Depending upon your order, you may be asked to pay a deposit upon order. This is usually for bespoke orders or where items need to be purchased especially for your order.

Payment
What are your payment methods?

We accept bank transfer, debit cards and credit cards (excluding American Express), cheques (must clear 7 days prior) or PayPal.

Payment
What if I don’t meet the requirements for the installation service? Can I still buy a building?

If you do not meet the requirements, we do have a delivery-only option. This would be a curbside delivery, and you would require at least 2 people to take and unload the building. We will provide fitting instructions for you.

Installation service
How do I qualify for your installation service?

You must meet certain requirements in order to qualify for this service:

  • There must be clear access to the installation site. Due to insurance regulations, we cannot carry the materials or our equipment through your house. We are also unable to lift the materials over walls, fences and garages. It is also important to consider tight corners, steps and steep slopes when considering your access.
  • We need a clearance height of at least eight feet.
  • You must have a solid and level base already installed at the site.

If you are unsure, we will ask for photographs prior to delivery to confirm that we can install. If you do not meet these requirements, then we reserve the right to withhold our installation service. We will drop off the materials at your premises without installation and collect any outstanding balance. If you fail to pay any outstanding balance, then Noah Garden Rooms will return the materials to our site.

Installation service
What is your installation service?

Noah Garden Rooms also provides a professional installation service for all of our products, saving you time and the hassle of doing it yourself. We’ll bring the materials to your site at a time convenient to you and install the building using our expert teams.

Installation service
How long does delivery take?

Delivery time varies depending on how busy we are. All our products are bespoke and handmade, which means the delivery time for each order is different. We will be able to give you a firm delivery date once we’ve processed your order.

Delivery
Do you have a delivery fee?

Delivery is free to people within 150 miles of our show site in TF10 9BY.

If you’re outside this mileage, please contact us before ordering for an estimated delivery fee.

Delivery